Watch out for suspicious SMS: protecting our data and our bank accounts

In recent years, SMS scams have become increasingly common. Messages arrive with phrases like "Your package is on its way" or "Click here to verify a payment." They seem harmless, but behind these messages lurk scam attempts that can cost us dearly. Today, in the Digitiamo column, we want to explain how to recognize them and protect ourselves.

How do these scams work?
Scammers rely on messages that grab our attention and prompt us to click on a link. Once clicked:

1. In the best-case scenario: the link attempts to activate a subscription service, making us pay recurring amounts without us noticing.
2. In the worst-case scenario: it asks us to enter personal or banking credentials, allowing scammers to empty our accounts.

These messages can look credible, featuring logos and names of well-known companies such as couriers, banks, or online stores. But they are merely a deception.

Examples of suspicious messages

• “Your package is arriving. Follow the tracking here: [suspicious link]”
• “You’ve won a prize! Click here to claim it.”
• “There was a problem with your account. Log in to verify: [suspicious link]”

These SMS messages try to play on our curiosity or concern, but they often refer to non-existent situations, such as packages we never ordered.

How to recognize them?

1. Haven’t done anything to justify the message? Ignore it! If you didn't order a package or weren't expecting a payment, it is likely a scam.
2. Never click on the link: Even just clicking could trigger a harmful mechanism.
3. Check the sender: Scam SMS messages often come from strange numbers or addresses you don't recognize.
4. Do not share personal data: No bank or reputable company will ever ask you for passwords, PINs, or personal information via SMS.

What to do if you receive a suspicious SMS?

1. Ignore and delete it: Do not reply, do not click, and do not interact in any way.
2. Verify directly with the company: If you think the message might be real, contact the company through their official website or a secure phone number.
3. Block the sender: Most phones allow you to block suspicious numbers.
4. Ask for help: If you are unsure, do not hesitate to ask for advice from someone you trust, such as your children or grandchildren.

Advice for seniors
Don't be afraid to ask for help! Your children or, even better, your grandchildren are often more tech-savvy.

Suspicious SMS messages are a real danger, but we can avoid them with a little attention and good practices. Remember: never click on suspicious links and don't trust messages that seem too good to be true. Online safety is a priority, especially for older generations.

Invitation to readers
Have you received a suspicious SMS and don't know how to handle it? Let us know by writing an email to our column or join the Digitiamo community on WhatsApp.

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